ShopThing VIP Pass Cancelation Policy

If you do wish to cancel your monthly or annual ShopThing VIP Pass, please contact us at hello@shopthing.com at least 5 business days before your renewal date. Your renewal date can be found in the ShopThing App on the VIP tab.

Your email must include the first name, last name, email address used to set up your ShopThing VIP account, and reason for cancellation. ONLY upon receipt of these details will your request be processed.

Your ShopThing VIP Pass will be valid until the end of your final billing period. This date will be confirmed to you by email.

Once your final billing period ends, your Pass will not be renewed.

We do not provide any partial refunds for ShopThing VIP Passes cancelled prior to the end of the billing period.

We do not offer Pass conversions from annual to monthly.

If you choose to upgrade from a monthly VIP Pass to an annual VIP Pass, the new start of your billling period will begin the day your requst is processed.

VIP Passes are non-transferable and non-refundable.

Last updated April 5, 2023